Our Company carries out orders and delivery of the respective products within exclusively the Greek Territory.
Shipments of products from our Company within the Greek Territory are made by the cooperating courier company "ACS".
Α. Shipping costs
PRODUCTIONS IN EXCELLENT CENTERS (POLEODOMIC COMPETITIONS OVER GREECE): Shipping costs, which are borne by the customer, amount to € 3.50 to € 6.00 or more, depending on the weight and volume of deliveries, for deliveries. group of Municipalities of the Greek Territory.
PRODUCTIONS IN DIFFICULTIES AREAS: Shipping costs, which are borne by the customer, amount to € 6.00 to € 9.00 or more depending on weight & volume, for product deliveries in places of delivery inaccessible, ie outside the town hall Greek Territory.
Β. Delivery time of the order
Shipments of your orders are made daily except weekends, holidays and general strikes and deliveries are made during the delivery hours of the cooperating courier company "ACS", within the Greek Territory.
The shipment of the order in its entirety and the delivery of the goods will be carried out within three (3) working days for the areas within urban centers (urban planning complexes of Municipalities) and within five (5) working days for the rest of Greece (inaccessible areas), from our receipt of the order, except in cases of non-availability of goods.
* The above deadlines do not apply in periods of extreme weather or strikes and in any case of force majeure, which may affect the times of transport and delivery.
C. Delay in delivery of the order
Our Company makes every effort to deliver your products on time and in a timely manner, however we reserve the right to ensure that the delivery of your product (s) may be delayed in the event of, indicatively, that (a) there is an incident of force majeure. , such as extreme weather events, strikes, or any other event outside our sphere of influence and control that may affect the delivery and delivery of your order, (b) there is a lack of sufficient stock of raw materials, etc. (stock).
In the above cases we will contact you to ask if you want to deliver the order without the product that has been delayed or not available or to suggest an alternative or to inform you about the delivery time of the product that is not immediately available. In case your proposal does not satisfy you, you have the right to cancel the order in part or in full and return any money you have paid, and in any case to give you the alternatives that our company has. In case of delay, you can contact our company at tel: 2421301495 or at the e-mail address: [email protected], where you can declare the cancellation of your order in whole or in part.
D. General terms of shipment of products.
Ε. Deadline for fulfillment of the sale-delivery.
The delivery time of the sold products is determined in the order depending on the availability, it is confirmed in the acceptance of the order by our Company, and it is at most thirty (30) days from the time of the training of the sale unless there is a special different agreement of the confirmed parts. in writing, by e-mail.
In case such time is not agreed and confirmed for any reason in the above manner, the delivery will be made no later than thirty (30) days from the acceptance of the order and preparation of the sale.
In case of an extraordinary and unpredictable obstacle that our Company may face in terms of product / product delivery, the latter is entitled to postpone only once the delivery of all or part of the sold products, with a written statement (email) to him. customer (at the same time there will be a telephone update), if the total waiting time does not exceed, together with the postponement, the thirty (30) days from the time of approval of the order and preparation of the sale
Otherwise, in case of exceeding the deadline of thirty (30) days due to obstruction or inability of our Company to deliver the delivery to the customer, then only the customer will be entitled, if he wishes, to set a new second deadline for delivery in excess of thirty (30) ) days (such a new deadline is not necessary if the Company denies the delivery in general, or if the delivery served the interests of the customer only if it was done within the legal deadline of thirty (30) days and the customer had informed our Company).
If the additional deadline set by the customer is not met, then the latter is entitled to terminate the contract of sale in respect of overdue items. The rest of the order is executed normally unless the items in the order are relevant, will be used as a whole and have a follow-up character with each other and the customer states that the partial fulfillment of the order does not serve his needs or interests. so our Company must cancel the entire order.